Why Embracing AI Can Enhance Your Financial Advice Business
Why Embracing AI Can Enhance Your Financial Advice Business
0
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
Sue Viskovic, the founder of consulting firm Elixir Consulting, highlights the importance of incorporating AI into financial advice businesses in an upcoming episode of the IFA podcast.
While there may be apprehension regarding the role of digital tools in providing advice, Viskovic emphasizes the continued need for human interaction and trust.
In the past, the introduction of robo-advice raised concerns among advisers about being replaced. However, Viskovic believes that the evolution of thinking has shown that algorithms can handle technical strategies, but clients still desire a genuine advice relationship. They seek validation, someone they can trust, and a human with whom they can discuss their ideas and financial decision-making.
To streamline and automate various business processes, Viskovic suggests exploring the integration of tools like AI. Whether it's utilizing ChatGPT or developing a customized solution, AI can enhance efficiency and automation.
Exploring the Potential of AI Tools
The emergence of ChatGPT has opened possibilities for financial advisers to reimagine the use of AI. However, Viskovic advises caution due to privacy concerns. While firms should not use ChatGPT for client work, they should still consider the broader potential AI offers.
Client-specific tools for strategy work are in development, and bespoke solutions can address the unique needs of financial advice businesses. While these tools may not exist within ChatGPT, it is crucial to explore what's possible and maximize opportunities.
The Role of AI Bots and Automation
AI bots can play a crucial role within a firm's CRM or advice software. By enhancing efficiency and pinpointing issues, these bots contribute to improved outcomes and facilitate client engagement when necessary. Currently, advisers are using ChatGPT for content creation, enabling effective communication with clients and addressing general inquiries.
Besides content creation, chat bots can also guide clients to existing knowledge within the firm's library, answering initial informational queries. Utilizing such tools properly, advisers can offer valuable support to their clients.
Setting Parameters and Guardrails for Automation
While many firms already use some level of business process automation, as AI tools become more sophisticated, it is crucial to establish appropriate parameters and guardrails. By doing so, errors can be minimized, and automation can reach its full potential.
These guardrails ensure that the AI system learns and evolves within the framework of the firm's policies and licensing standards. Careful setup is essential for any digital business seeking to harness the power of AI.
The Hybrid Approach for Advice Firms
While embracing AI can enhance traditional advice firms, Viskovic suggests a blended approach that combines digital and traditional advice. For advice firms with an extensive back book of risk-only clients, this approach can provide a middle ground where service is offered despite cost considerations.
Published:Thursday, 23rd Nov 2023 Source: Paige Estritori
Please Note: If this information affects you, seek advice from a licensed professional.
In a significant shift within Australia's financial sector, major lenders Macquarie Bank and the Commonwealth Bank of Australia (CBA) have recently implemented stricter policies regarding lending to trusts and companies. These changes reflect a broader trend towards more cautious lending practices in response to regulatory concerns and market dynamics. - read more
Recent data from the Reserve Bank of Australia (RBA) indicates a notable acceleration in both business and home lending, challenging earlier predictions of a potential slowdown. As of December 2024, business credit growth reached 8.9%, marking the highest rate since May 2023. Similarly, investor housing credit surged to 5.1%, achieving its highest rate since December 2022. - read more
The Coalition has announced a proposal to relax existing home lending regulations, aiming to enhance accessibility for first-time home buyers. This initiative focuses on adjusting the Australian Prudential Regulation Authority's (APRA) serviceability buffer, currently set at 3% above the loan interest rate, which has been identified as a barrier for many prospective borrowers. - read more
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change aimed at mitigating risks in the housing market. Effective February 2026, APRA will impose a cap on high debt-to-income (DTI) home loans, limiting such loans to 20% of new home lending portfolios. This measure is designed to address concerns over escalating property prices and the potential for financial instability. - read more
The Australian Securities and Investments Commission (ASIC) has intensified its scrutiny of the private lending sector, following a period of rapid growth and increasing investor interest. This move comes in response to concerns about transparency, risk management, and the potential impact on the broader financial system. - read more
The Australian Prudential Regulation Authority (APRA) has announced a significant policy change to address emerging risks in the housing market. Effective February 2026, APRA will impose a cap on high debt-to-income (DTI) home loans, limiting such loans to 20% of new home lending portfolios. This proactive measure aims to curb potential financial instability arising from escalating property prices and increased credit growth. - read more
The Australian Securities and Investments Commission (ASIC) has intensified its scrutiny of the private lending sector, following a period of rapid growth and increasing investor interest. This move comes in response to concerns about transparency, risk management, and the potential impact on the broader financial system. - read more
Australia's housing market is witnessing a significant surge in investor lending, with recent data indicating that investors now account for two in every five new home loans. This trend has raised concerns about housing affordability and the potential for market instability. - read more
The Reserve Bank of Australia (RBA) has released its October 2025 Financial Stability Review, providing a comprehensive assessment of the nation's financial health. The report underscores the resilience of Australia's financial system, even amidst elevated global uncertainties. Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check! - read more
In a significant shift within Australia's financial sector, major lenders Macquarie Bank and the Commonwealth Bank of Australia (CBA) have recently implemented stricter policies regarding lending to trusts and companies. These changes reflect a broader trend towards more cautious lending practices in response to regulatory concerns and market dynamics. Find out now if you qualify and compare rates, offers and options from multiple lenders - without a credit check! - read more
As we navigate the complexities of today's economy, the significance of credit can scarcely be overstated. Whether we're considering a home mortgage, a new car, or managing our personal finances, our credit health often dictates the terms and accessibility of financial support. A robust credit score can open doors to favorable loan terms and rates, while a poor score can narrow our options and cost us more in the long run. - read more
Managing personal finances judiciously becomes paramount when dealing with loans and their repayments. A potential obstacle many encounter is preserving or enhancing their credit score while simultaneously undertaking the necessary financial commitments of loan repayments. Understanding how to navigate this terrain is vital to financial health. - read more
Financial stress is a common issue that affects a large portion of individuals, often due to unexpected expenses, unemployment, or a high cost of living. It can lead to both mental and emotional strain, influencing one's quality of life and decision-making abilities. Credit scores, a critical measurement of financial health, are used by lenders to evaluate the risk of lending money. - read more
Maintaining a healthy credit score is crucial for anyone looking to secure their financial future. A good credit score can open doors to better loan rates, more favourable credit card terms, and even housing opportunities. It's something that impacts many major financial decisions you make in life. Without a solid score, you might end up paying more in interest and find it harder to get approval for the things you really need. - read more
Financial health refers to the state of one's personal financial situation. It encompasses a variety of factors, such as income stability, expenses control, savings, investments, and debt management. - read more
Managing debt effectively is crucial for young adults, especially as they start building their financial independence. Understanding how to manage debt properly can help you avoid financial pitfalls and set you up for a stable future. - read more
A financial crisis can come in many forms, such as a job loss, unexpected medical bills, or an economic downturn. These events can drastically alter your financial stability and may lead to financial distress. - read more
Financial stress can feel like an unstoppable force, a cycle of worry that impacts not only our peace of mind but also our fiscal health. It represents the anxiety and pressure associated with the inability to meet financial obligations, be it due to unforeseen expenses, unemployment, or a plethora of other reasons. - read more
Soft inquiries are a type of credit check that does not impact your credit score. These checks occur when you or a company reviews your credit report as part of a background check, pre-approval process, or other non-lending purpose. - read more
Understanding the nuances of financial health is a crucial component in the journey of loan acquisition. It is the bedrock on which potential borrowers build their case for credibility and reliability. Among the myriad of factors influencing your fiscal stability, credit scores stand out as a beacon indicating your creditworthiness to lenders. A robust credit score simplifies the path to securing loans, garnering favorable interest rates, and negotiating better terms. - read more
Need Help Finding a Loan?
Find out now if you qualify and compare
rates, offers and options from multiple lenders - without a credit check!
All finance quotes are provided free and without obligation. We respect your
privacy.
Knowledgebase
Fixed-Rate Mortgage: A mortgage loan where the interest rate remains the same for the entire term of the loan.