ANZ Settles $85 Million Dispute in Car Loan Commission Case
ANZ Settles $85 Million Dispute in Car Loan Commission Case
The information on this website is general in nature and does not take into account your objectives, financial situation, or needs. Consider seeking personal advice from a licensed adviser before acting on any information.
A significant settlement has been reached by financial powerhouse ANZ, totaling $85 million, concerning practices in its former car financing division.
The settlement puts an end to allegations surrounding ANZ's controversial loan commission strategy, which purportedly exploited consumers purchasing vehicles.
Bringing this issue to light, prominent law firm Maurice Blackburn Lawyers had initiated multiple class actions, implicating financial institutions including ANZ, Westpac, St George Finance, and Macquarie Leasing. The accusations centered on the employment of "flex commission" systems, which the Australian Competition & Consumer Commission (ACCC) prohibited in November 2018.
In essence, flex commissions permitted car dealerships to control the interest rates and terms of the vehicle loans they arranged. According to Maurice Blackburn, these provisions incentivized dealerships to inflate interest rates and prolong loan durations to secure more substantial commissions from banks.
"In our role as representatives of the affected group members, we contend that these commissions were not only unfair but also unlawful, leading consumers to incur inflated loan interest costs," reads a statement on Maurice Blackburn's website. "Compensation and other forms of redress are sought for those adversely impacted."
Rebecca Gilsenan, the national head of class actions at Maurice Blackburn, hailed the ANZ settlement as a transformative outcome for impacted customers. "This result represents a crucial victory for borrowers who were left paying undue amounts on their car loans," Gilsenan announced on Friday.
Gilsenan emphasized the expectation of borrowers that dealers, distinct from lenders, should provide the most competitive loan rates. She noted the positive rectification by ANZ as they accorded fairness to their past customers.
This outcome, originating from a report by NewsWire, signals the end of a lengthy legal confrontation for ANZ, occurring alongside forthcoming proceedings involving Westpac and St George Finance and Macquarie Leasing at the Victorian Supreme Court, scheduled to resume late October.
Despite agreeing to the settlement, ANZ clarified that it does not admit liability within any of the cases it resolved. "The Esanda class action concerned flex commissions applied to Esanda car loans arranged by dealers from 2011 till the end of March 2016," mentioned a statement from ANZ. Notably, the bank divested its Esanda Dealer Finance holdings in 2016, showcasing its departure from this business model.
Further, ANZ disclosed a $14 million settlement concerning another legal issue related to superannuation fund investments through its formerly owned entities, OnePath Custodians and OnePath Life.
Conclusively, the described settlements require approval from the court, maintaining ANZ's consistent stance of no liability affirmation. Responses from Westpac and Macquarie Bank remain awaited.
Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.
Recent personal loan market updates suggest Australian borrowers are seeing more competition in some parts of the lending market, but the benefits are not being shared evenly. Secured borrowers with stable income and strong repayment histories may find sharper advertised rates, while people applying for unsecured loans, short term loans or specialist bad credit loans still face a more complicated pricing picture. - read more
Recent personal lending updates from Australia’s loan comparison market suggest borrowers are still facing a mixed environment. While some advertised rates have become more competitive, unsecured personal loan pricing remains uneven, especially for applicants who do not fit a mainstream bank profile. For Australians with limited credit history, casual income, self-employment or past repayment issues, the headline rate is only one part of the decision. - read more
Debt consolidation is moving back into focus as Australians continue to balance higher living costs, credit card balances, buy now pay later commitments and personal loan repayments. Recent finance sector commentary suggests more borrowers are looking for ways to simplify their debts, not necessarily to borrow more, but to make existing obligations easier to manage. - read more
Australia’s fast-growing private credit market is again under the regulatory spotlight, with ASIC warning that borrowers, investors and superannuation members may be more exposed to private lending risks than many realise. The latest concern centres on a sector that has expanded as banks have become more selective, especially in areas such as property development, construction finance and specialist business lending. - read more
HSBC Bank Australia has been ordered to pay a $35 million penalty after admitting serious failures in how it protected customers from scams. The case is significant because it moves beyond warning consumers to be alert and places stronger focus on the systems banks use to detect, prevent and respond to unauthorised transactions. - read more
In the first quarter of 2026, Australians borrowed a record $5.1 billion in new personal loans, reflecting the mounting financial pressures from escalating living costs. This significant increase underscores the challenges many individuals face in managing daily expenses. - read more
OnDeck Australia has announced an increase in its Lightning Loan limits, now offering up to $300,000 in unsecured funding for small and medium-sized enterprises (SMEs). This enhancement aims to meet the growing demand for quick and accessible business financing. - read more
In December 2025, Australian businesses demonstrated a significant increase in credit demand, with applications rising by 5.1% compared to the previous year. This uptick suggests a shift from cautious financial management to proactive investment in growth and expansion. - read more
The Regional Investment Corporation (RIC) has announced the introduction of two new low-interest loan products aimed at supporting Australian farmers and fishers grappling with the adverse effects of drought and harmful algal blooms. This initiative reflects the government's commitment to bolstering the resilience of the nation's primary producers in the face of environmental challenges. - read more
In a significant development within Australia's property investment sector, buyer's agency Dashdot has collapsed, leaving hundreds of clients financially impacted. This event has raised serious concerns about the practices and stability of buyer's agencies operating in the country. - read more
Soft inquiries are a type of credit check that does not impact your credit score. These checks occur when you or a company reviews your credit report as part of a background check, pre-approval process, or other non-lending purpose. - read more
A financial crisis can come in many forms, such as a job loss, unexpected medical bills, or an economic downturn. These events can drastically alter your financial stability and may lead to financial distress. - read more
Maintaining a healthy credit score is crucial for anyone looking to secure their financial future. A good credit score can open doors to better loan rates, more favourable credit card terms, and even housing opportunities. It's something that impacts many major financial decisions you make in life. Without a solid score, you might end up paying more in interest and find it harder to get approval for the things you really need. - read more
Before applying for a no-credit-check or short-term loan, Australian borrowers should understand the total repayment cost, not just the amount borrowed. This guide explains common fees, interest, repayment frequency, loan terms and risk factors to compare. - read more
When it comes to securing a loan, the terms you agree to can have a lasting impact on your financial wellness. It's crucial to strike a balance between finding a loan that fits your needs and maintaining a healthy credit score. This delicate equilibrium is where loan comparison tools come into play, serving as navigational aids in the vast sea of credit options. - read more
Managing debt early in adult life can make day-to-day money decisions easier and help build a more stable financial foundation. This guide explains practical ways to understand what you owe, create a workable budget, choose a repayment strategy, use credit carefully and know when to seek professional support. - read more
Understanding financial health is paramount when venturing into the realm of loan acquisition. It's the backbone that supports not just your immediate monetary requirements but ensures longevity in your fiscal stability. At the heart of this understanding lies a critical aspect: the credit score. It's a numerical representation of your financial trustworthiness, influenced by past fiscal decisions and behaviors. - read more
No-credit-check and bad-credit loans are not automatically illegal in Australia, but regulated consumer lenders generally still need to assess whether credit is suitable and affordable. This guide explains responsible lending, borrower protections, hardship rights and warning signs to check before applying. - read more
Your credit score is a crucial part of your financial health. Essentially, it’s a numerical representation of your creditworthiness, calculated based on your credit history. In Australia, credit scores range from 0 to 1200, with a higher score indicating better creditworthiness. - read more
A clear budget can help you understand where your money goes, plan loan and credit card repayments, and reduce the risk of taking on more debt when expenses change. This guide explains practical budgeting steps, debt repayment methods and review habits that can support better day-to-day money management. - read more
Need Help Finding a Loan?
Find out now if you qualify and compare
rates, offers and options from multiple lenders - without a credit check!
All finance quotes are provided free and without obligation. We respect your
privacy.
Knowledgebase
Balloon Payment.: A large loan repayment made in order to clear a debt. Usually applied to a short-term fixed-rate loan, which involves small payments for a certain period of time with one large payment for the remaining amount of the principal at a time specified in the future.
No comments yet. Be the first to share your thoughts.